“I am really grateful to Kelly for being able to so clearly express what I needed to do and for giving me the expert guidance on how to do it.”

Colleen McGunnigle shares her testimonial for Kelly O’Neil and Marketing to Millionaires as she has been able to grow her business and accomplish what she started out to do. Register here to attend the Marketing to Millionaires Retreat.

“Absolutely an extraordinary first class VIP experience, Bar None, one of the most comprehensive programs…Kelly is generous, she is fabulous.”

Mary Allen shares her thoughts on the Marketing to Millionaires retreat she attended and how it was the best bet for her business. Be sure to sign up early for the M2M Retreat 2010.

What would you do if I told you, you now have the chance to have me answer your questions about marketing, what to charge and a host of other topics? Wouldn’t that be the most wonderful opportunity? Well, head on over to my Fan page and check it out. I am just waiting to answer your questions! Just post them on My Facebook Fan Page and watch for my answer. Don’t miss out on this incredible opportunity. I’m looking forward to hearing from you!

“Absolutely the most exquisite event I’ve ever been to. It is the event to come to if you are ready to take your business to the next level. Let Kelly O’Neil help you…She is absolutely one of the most phenomenal speakers.”

Ali Grace shares her wonderful experience from the 2009 Marketing to Millionaires retreat and how Kelly was able to help her grow her business. If you want to learn to Market to the Affluent and grow your business, be sure to sign up now for the LAST EVER Marketing to Millionaires Retreat 2010.

“The best retreat I have ever been to…the best marketing event.  If you are looking for total transformation, this is the place to be. I’m a raving fan, you should definitely make it to the next event!”

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Rhonda Cort’s business thank Kelly O’Neil and the M2M retreat for the huge growth in her business. Rhonda has nothing but nice things to say about Kelly and her work, and says she can help you too! Be sure to sign up for the LAST EVER 2010 Marketing to Millionaires Retreat.

Enter To Win!!

The 2010 Marketing To Millionaires Retreat Seat Give Away

You have heard of the Marketing to Millionaires Retreat, right? If not, click here to learn more:

http://www.marketingtomillionairesretreat.com/

How Would You Like The Opportunity to Attend the Marketing to Millionaires Retreat…For FREE? (A $2,995 Value)

I strongly believe that this event will change the way that you market your business in the transitioning economy…and your results.

If you know me at all, you know that I like to have FUN!  So, I want to make a few lucky winners dreams come true.

Welcome to the Marketing to Millionaires

Retreat Seat GIVEAWAY!

How do you win? It’s a piece of cake….

All you have to do is record a video and answer the question,

“WHY MUST YOU BE AT THE MARKETING TO MILLIONAIRES EVENT?”

What To Include In Your Video:

Just let us know the following information:

-          Why is knowing this information critical to the success of your business

-          What you will do with this information once you get it (your big picture action plan)

-          The top three results that you will achieve in the twelve months following the retreat

It’s really that simple.

Send all entries to: Contest@marketingtomillionaires.com

Subject: Retreat Seat Contest 2010 and Be Sure To Include Your Full Name and Phone Number

So get your creative juices flowing because entries start NOW!  Entries End….August 22, 2010 at midnight.

Hint:  Money likes clarity and speed – so don’t procrastinate!

Kelly will announce the winner shortly after via Video.

P.S. If anyone has additional questions for the contest, feel free to email or call our office.

“I thought I was coming here for the networking…but she has done it again!  She has managed to remodel my business in just 3 days.”

Erin Ferree of Elf Designs, was able to take her business up to a whole new level with the help of Kelly O’Neil and the Marketing to Millionaires Retreat.   Help attract affluent clients and Up Level Your Business with Kelly at the 2010 M2M Retreat.

Picture a roller coaster string of cars climbing to the uppermost heights of the track. If there was not enough momentum behind them, they would not reach the summit to roar down the opposite side.  I was feeling like that string of cars going ever more slowly up toward the summit, yet knowing I was not going to make it and would begin to slide back.  I did not want to slide backward!

One thing I knew for certain was that I needed help from someone who would speak directly to my specific, unique needs in my specific business. No more generic training.  The Universe placed Kelly O’Neil smack dab in the middle of my computer screen one day and I began to travel through her website and eventually booked her 30 minute strategy session and ended up booking her one-day VIP coaching package. I came away from that day with my business strategy firmly mapped out for an entire year!  I know exactly what I am doing, how to do it, when I am doing it and the results I will have.  I can’t tell you what a relief this is!

I started implementing Kelly’s ideas immediately. It has only been one month since our VIP day and I am seeing my list growing, my phone is ringing, my product page is selling and registering new clients.  And it hasn’t stopped there, Kelly is still slinging out ideas during additional coaching sessions and has me doing things I never thought I would do. I just say ‘yes ma’am’ and do it! I know that when the first year is done I will surpass all my goals and I will be back in her office for another VIP day to strategize the next year.  I am roaring down the other side of the summit! I will hang on to Kelly’s coattails until she surgically removes me.  I HIGHLY recommend this energetic, talented and authentic woman

Lynn Moore
http://www.cleargoalscoaching.com

Lynn Moore is the creator of Clear Goals Coaching, an Internet business perfectly suited for her lifestyle as a Canadian at home during summer and a Snowbird in the USA during winter. She is a certified life coach since 2004, a published author, speaker on the ‘Project Consciousness’ tour (www.projectconsciousness.com), a Millionaire Protégé Club member and has now developed the new “Inspirational Goaling” system of setting and achieving one’s goals.  This is her proprietary system which teaches people how to set inspired goals that are aligned with their highest purpose and the Laws of the Universe which are the keys to abundance and happiness. She publishes a twice monthly electronic newsletter “Goal Postings” and offers free subscriptions. Lynn is an avid blogger offering weekly goal tips and tools. She is available for speaking engagements, interviews and delivers coaching services to private clients and groups worldwide. To learn more visit: http://www.ClearGoalsCoaching.com

Don’t be mistaken, small businesses and entrepreneurs CAN serve-up exemplary customer service with ease just like big businesses.  You can provide an experience that makes your customer say, “Wow!” And you can do it consistently.  The result?  Satisfied customers who are loyal to you and will gladly pay your rates.

Here are the 6 steps you must take to design knock-out customer service with affluent clients:

• An understanding of the value of a customer as a lifetime relationship (and not as a single sale) – Don’t just look at what your customer means today in terms of sales. Look at the potential value if they continue to work year over year growing their purchases incrementally because they are so satisfied in the services you offer.  I’ve had many clients who started with me by buying a $99 information product and then went on to become Platinum Coaching clients.

• The desire to make an affluent customer happy – It’s easy to think about you and your business all the time. Take a moment to step back and consider what would truly make your affluent customers happy.  It’s likely different things for different individuals.  Keep in mind the key attributes your affluent customers value: approval (from peers, the world at large and business associates), recognition, respect, efficiency (don’t waste their time or money), competence and convenience.
• Listening to the wants and needs of your customers – You don’t have to guess.  Your affluent customers will tell you EXACTLY what they want and need.  Make it simple by asking your affluent clients during your new client orientation process.  Include a simple survey that asks questions like, how do you prefer to receive information from us, when is the best time of day to meet, and anything else pertinent to your line of business.  This will make servicing them more pleasurable and their satisfaction will come easily.

• Developing new products and services in direct response to the needs and wants of your affluent customers – Your clients will appreciate that you listened to them and your bottom line will appreciate the easy sales that result.
  
• Ensuring that your staff knows what to do if a customer is unhappy – Build a process and then train your staff on it so that conflicts are resolved immediately.  Here are the steps my team and I follow:

1. Apologize with empathy
2. Take ownership of the problem
3. Fix the problem ASAP
4. Get the customer’s buy-in
5. Offer a small sincere token of apology
6. Follow up

• Consistently responding to the needs and wants of your affluent customers to provide the experience that makes each customer say, “Wow” – Again, it’s all about developing processes that work.  Decide what is right for your customers, develop the steps your company needs to take to satisfy and then train, train, train your staff accordingly.

Continually delivering a level of service above and beyond expectations is the cost of entry with the affluent and it will set you apart from your competition as well.